Virtual Care, Social Media & Technology
Virtual care refers to dietetic care that is not delivered in-person. It is delivered via social media and other remote technologies. Similar terms are telepractice, web-based counselling and remote practice or care.
Virtual care can be given live, in real time, via video and audio technologies, or in written formats via secured emails and texting. It may involve:
- Nutrition assessments and re-assessments
- Nutrition treatment interventions, including any monitoring and evaluation related to the treatment or intervention
- Client/Caregiver education and/or training – related to nutrition care and/or to support client care – individually or in a group
- As a compliment to essential dietetic “hands-on” care
- Replacing in-person care when a physical visit is not possible, or when it is necessary (as during the pandemic)
- Other services approved by employers or government agencies
Virtual care might not be right for every client.
Dietitians are urged to use professional judgement in determining which clients can be treated virtually and which should be treated in person. The same professional and regulatory obligations apply to virtual care as apply to in-person care, including the Code of Ethics, Practice Standards, and Legislation.
Position Statement
Standards & Guidelines
- Virtual Care Standards & Guidelines for Dietitians in Ontario
- Social Media Standards & Guidelines for Dietitians in Ontario
Legislation
- IPC Fact Sheet Communicating Personal Health Information by Email
- IPC Fact Sheet Working from Home during the COVID-19 Pandemic
- Privacy Legislation and What It Means
- The Ten Principles for Privacy of Personal Information
Confidentiality and Privacy
- Dietetic Practice & Online Communications
- Dietetic Practice & Social Media
- Jurisprudence and Professional Practice Resources – Confidentiality
- Privacy and Security Considerations for Virtual Health Care Visits
- Telephone and Web-Based Counselling
Record Keeping
Webinar
- All Things Privacy with Kate Dewhirst, LLB – Information for Regulated Health Professionals (June 2021)
- All Things Privacy with Kate Dewhirst, LLB – Information for Regulated Health Professionals – Slides (June 2021)
- Reg Talks Webinar: What is Virtual Care (July 2020)
- Reg Talks Webinar: What is Virtual Care Handouts (July 2020)
- Virtual Care Webinar FAQs